Our privacy policy at a glance
1) Introduction and contact details of the controller
1.1 We are delighted that you have visited our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data is any data that can be used to identify you personally.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is tbs-pack GmbH, Otto-Hahn-Allee 1, 50374 Erftstadt, Germany, tel.: +49 2235 470 480, email: t.stumpp_at_tbs-pack.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data collection when you visit our website
2.1 When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” in your browser line and the lock symbol.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain on your device for a longer period of time and enable the storage of page settings (so-called “persistent cookies”).. In the latter case, you can find the storage period in the overview of your web browser's cookie settings.
If individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the event of consent being given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact
When you contact us (e.g. via the contact form or email), personal data is collected. The data collected when you use a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and for the associated technical administration.
The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal storage obligations to the contrary.
5) Use of customer data for direct marketing
5.1 Registration for our email newsletter
If you register for our email newsletter, we will send you regular information about our offers. The only mandatory information required for sending the newsletter is your email address. The provision of further data is voluntary and will be used to address you personally. We use the double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of sending you the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named above. After you unsubscribe, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data in a manner that is permitted by law and about which we inform you in this statement.
5.2 Sending the email newsletter to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services from our range by email. In accordance with Section 7 (3) UWG, we do not need to obtain your separate consent for this. Data processing in this respect is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.
You are entitled to object to the use of your email address for the aforementioned advertising purposes at any time with future effect by notifying the controller named at the beginning. You will only incur the transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.
5.3 Advertising by post
Based on our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address, and—if we have received this additional information from you within the scope of the contractual relationship – your title, academic degree, year of birth, and your professional, industry, or business designation in accordance with Art. 6 (1) lit. f GDPR and use it to send you interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time.
6) Web analytics services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.
By default, Google (Universal) Analytics sets cookies when you visit the website. These are small text files that are stored on your device and collect certain information. This information includes your IP address, which is truncated by Google to exclude direct personal references.
The information is transferred to Google servers and processed there. This may also involve transfers to Google LLC, which is based in the USA.
Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics and shortened is not merged with other Google data. The data collected through the use of Google (Universal) Analytics is stored for a period of two months and then deleted.
All processing described above, in particular the setting of cookies on the device used, will only take place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to our website. You can revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
Further legal information about Google (Universal) Analytics can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites
Demographic characteristics
Google (Universal) Analytics uses the special “demographic characteristics” feature and can use it to compile statistics that provide information about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the data collected cannot be attributed to a specific person and is deleted after two months of storage.
Google Signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6 (1) lit. a GDPR, analyze your usage behavior across devices and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the “Personalized Advertising” feature in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de
UserIDs
As an extension to Google (Universal) Analytics, the “UserIDs” feature can be used on this website. If you have consented to the use of Google (Universal) Analytics in accordance with Art. 6 (1) lit. a GDPR, have created an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
7) Retargeting/Remarketing and Conversion Tracking
Google Ads Conversion Tracking
This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. We do this to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user has clicked on the ad and been redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
When using Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.
Details about the processing initiated by Google Ads Conversion Tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites
All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.
You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available from Google at the following link:
https://www.google.com/settings/ads/plugin?hl=de
In order to target advertising more effectively to users whose data we have received in the context of business or business-related relationships, we use a customer matching feature within Google Ads. For this purpose, we electronically transmit one or more files containing aggregated customer data (primarily email addresses and telephone numbers) to Google. Google does not receive access to clear data, but automatically encrypts the information in the customer files during the transfer process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. This enables personalized advertising to be displayed across all Google services linked to the respective Google account.
Customer data is only transferred to Google if you have given us your express consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke this consent at any time with future effect. Further information on Google's data protection measures in relation to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8) Page functions
8.1 Facebook plugins
Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To increase the protection of your data when you visit our website, the plugins are initially deactivated by means of a so-called “2-click” or “Shariff” solution integrated into the page.
This integration ensures that when you visit a page on our website that contains such plugins, no connection to the provider's servers is established.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6 para. 1 lit. a GDPR, your browser establishes a direct connection to the provider's servers. Regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser, and your page history will be transmitted to the provider to a certain extent and may be further processed there.
If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.2 Instagram plugins
Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland
These plugins enable direct interaction with content on the social network.
To increase the protection of your data when you visit our website, the plugins are initially deactivated by means of a so-called “2-click” or “Shariff” solution integrated into the page.
This integration ensures that when you visit a page on our website that contains such plugins, no connection to the provider's servers is established.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6 para. 1 lit. a GDPR, your browser establishes a direct connection to the provider's servers.
Regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser, and your page history will be transmitted to the provider to a certain extent and may be further processed there.
If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.3 LinkedIn plugins
Our website uses plugins from the social network of the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To increase the protection of your data when you visit our website, the plugins are initially deactivated by means of a so-called “2-click” or “Shariff” solution integrated into the page.
This integration ensures that when you visit a page on our website that contains such plugins, no connection to the provider's servers is established.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6 para. 1 lit. a GDPR, your browser establishes a direct connection to the provider's servers. Regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser, and your page history will be transmitted to the provider to a certain extent and may be further processed there.
If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transferred to the provider.
Data may also be transferred to: LinkedIn Inc., USA
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with European data protection standards.
8.4 YouTube
This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transferred to: Google LLC., USA
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, compile playback statistics, and prevent misuse.
If you are logged into a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want this association with your account, you must log out before clicking the play button.
All of the above processing, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.5 Bing Maps
This website uses an online map service provided by the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
The online map service is a tool for displaying interactive (land) maps to visually represent geographical information. When you use this service, our location is displayed and geolocation is facilitated.
When you access the subpages on which the provider's map is integrated, information about your use of our website (such as your IP address) is transferred to the provider's servers and stored there.
Your personal data is processed in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the needs-based design of our website. If you do not agree to the future transmission of your data to the provider, you can completely deactivate the provider's online map service by disabling JavaScript in your browser. The online map service on this website can then no longer be used.
To the extent required by law, we have obtained your consent to the above processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the option for objection described above.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.6 Google Maps
This website uses an online map service provided by the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. When you use this service, our location is displayed and you can easily find your way to us.
When you access the subpages on which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there. This may also involve transmission to Google LLC. servers in the USA. This happens regardless of whether Google provides a user account that you are logged in to or whether a user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.
The collection, storage, and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in displaying personalized advertising, market research, and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used.
To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the procedure described above for exercising your right to object.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.7 Adobe Fonts (Typekit)
This site uses web fonts from the following provider for the uniform display of fonts: Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
The processing of personal data in the course of establishing a connection with the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.8 Fonts.com
This site uses web fonts from the following provider for the uniform display of fonts: Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.
The processing of personal data in the course of establishing a connection with the font provider is only carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
8.9 Google Web Fonts
This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
Data may also be transmitted to: Google LLC, USA
The processing of personal data in the course of establishing a connection with the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.10 MyFonts
This site uses web fonts from the following provider for the uniform display of fonts: Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
The processing of personal data in the course of establishing a connection with the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
8.11 Google Photos
This website uses the image service “Google Photos” provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”) for the integration and display of photographs.
Google Photos itself does not store any information on user devices or read it from them. The service also does not perform any independent data analysis.
However, when you visit the website, your IP address is transmitted to Google and stored there if necessary in order to load the image files from the Google network. Transmission to servers of Google LLC. in the USA is also possible.
This processing is only carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, image files will not be loaded via Google Photos.
You can revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website. We have entered into a data processing agreement with Google, which obliges Google to protect the data of our website visitors and not to pass it on to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.12 Google Translate
This site uses the translation service “Google Translate” provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) via an API integration. In order for the translation of your choice to be displayed automatically, the browser you are using connects to Google's servers. Google uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your abbreviated IP address) is usually transferred to a Google server and stored there; this may also involve transfer to Google LLC. servers in the USA.
If personal data is processed, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in barrier-free and universal accessibility of our website.
To the extent required by law, we have obtained your consent to the above processing of your data in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.13 Google Customer Reviews (formerly Google Certified Dealer Program)
We work with Google as part of the “Google Customer Reviews” program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program allows us to collect customer reviews from users of our website. After making a purchase on our website, you will be asked if you would like to participate in an email survey from Google.
If you give your consent in accordance with Art. 6 para. 1 lit. a GDPR, we will forward your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google seller ratings. When using Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA.
You can withdraw your consent at any time by sending a message to the data controller or to Google.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.14 Microsoft Teams
We use this provider for online meetings, video conferences, and/or webinars: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference, or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login data (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants as well as voice input in chats may be processed.
The legal basis for the processing of personal data required for the fulfillment of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar, or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.15 TeamViewer
We use the following provider for online meetings, video conferences, and/or webinars: TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen, Germany
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference, or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login details (name, email address, phone number (optional), and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants as well as voice input in chats may be processed.
The legal basis for the processing of personal data required for the fulfillment of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in the effective conduct of the online meeting, webinar, or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
8.16 Zoom
We use this provider for the implementation of online meetings, video conferences, and/or webinars: Zoom Video Communications Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA. USA
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference, or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login details (name, email address, phone number (optional), and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants as well as voice input in chats may be processed.
The legal basis for the processing of personal data required for the fulfillment of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar, or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
8.17 Asana
We use the services of the following provider to conduct surveys or for online forms: Asana, Inc. 633 Folsom Street, San Francisco, CA 94107, USA
The provider enables us to design and evaluate surveys and online forms. In addition to the personal data you enter in the forms, information about your operating system, browser, date and time of your visit, referrer URL, and your IP address is also collected, transmitted to the provider, and stored on the provider's servers.
The information you enter in the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can evaluate the data for the purpose specified in the form.
When processing personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. Consent that has been given can be revoked at any time with effect for the future.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
8.18 Applications for job vacancies by email
We publish current job vacancies in a separate section of our website, to which interested parties can apply by email to the contact address provided.
Applicants must provide all personal data necessary for a sound assessment, including general information such as name, address, and contact details, as well as performance-related evidence and, where applicable, health-related information. Details on how to apply can be found in the job advertisement.
After receipt of the application by email, the data will be stored and evaluated exclusively for the purpose of processing the application. If we have any questions, we will use the applicant's email address or telephone number. The processing is carried out on the basis of Art. 6 (1) lit. b GDPR (or § 26 (1) BDSG), in accordance with which the application process is considered to be the initiation of an employment contract.
If special categories of personal data within the meaning of Art. 9 (1) GDPR (e.g. health data such as information on severe disability) are requested from applicants, processing is carried out in accordance with Art. 9 (2) lit. b GDPR so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our obligations in this regard.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 (1) lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If the applicant is not selected or withdraws their application prematurely, the data transmitted and all electronic correspondence, including the application email, will be deleted after a corresponding notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence in accordance with the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be processed on the basis of Art. 6 (1) lit. b GDPR (in conjunction with § 26 (1) BDSG for processing in Germany) for the purpose of implementing the employment relationship.
8.19 Online applications via a form
We advertise current vacancies in a separate section of our website, to which interested parties can apply using the appropriate form.
Applicants must provide all personal data necessary for a sound assessment, including general information such as name, address, and contact details, as well as performance-related evidence and, if applicable, health-related information.
Details on the application can be found in the job advertisement.
When the form is submitted, the applicant data is encrypted using state-of-the-art technology, transmitted to us, stored by us, and evaluated exclusively for the purpose of processing the application. The processing is carried out on the basis of Art. 6 (1) lit. b GDPR (or § 26 (1) BDSG), according to which the application process is considered to be the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 (1) GDPR (e.g. health data such as information on severe disability) are requested from applicants, processing is carried out in accordance with Art. 9 (2) lit. b GDPR so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our obligations in this regard.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 (1) lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If the applicant is not selected or withdraws their application prematurely, the data submitted in the form and all electronic correspondence, including the application email, will be deleted after a corresponding notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in being able to fulfill our obligations to provide evidence in accordance with the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be processed on the basis of Art. 6 (1) lit. b GDPR (in conjunction with § 26 (1) BDSG for processing in Germany) for the purpose of implementing the employment relationship.
9) Tools and other
9.1 Cookie consent tool
This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they visit the website in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. When the tool is used, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the box. This ensures that such cookies are only set on the user's device if consent has been given.
The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this process.
If, in individual cases, the storage, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.
Another legal basis for processing is Art. 6 para. 1 lit. c GDPR. As the responsible party, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user consent.
Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
Further information about the operator and the settings options for the cookie consent tool can be found directly in the corresponding user interface on our website.
9.2 – Adobe Acrobat Sign
We use the services of the following provider for the digital signing of documents:
Adobe Systems Software Ireland Limited, 4-6 Riverwalk, City West Business Campus, Dublin 24, Ireland
The service enables documents to be legally signed using an electronic signature from any end device.
For this purpose, in addition to the electronic signature for verification and proof of signing, the service also collects, stores, and transmits usage data of the end device used (in particular the IP address) as well as certain transaction data.
The processing is based on our legitimate interest in efficient and responsive business management and customer-friendly and effective document management in accordance with Art. 6 (1) lit. f GDPR.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits its transfer to third parties.
10) Rights of the data subject
10.1 The applicable data protection law grants you the following rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercise:
Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.
10.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING REMAINS RESERVED, HOWEVER, IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
11) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, if applicable, the respective statutory retention period (e.g., commercial and tax retention periods).
When processing personal data on the basis of express consent in accordance with Art. 6 (1) lit. a GDPR, the data concerned will be stored until you revoke your consent.
If there are statutory retention periods for data processed within the scope of legal obligations or obligations similar to legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that they are no longer necessary for the fulfillment of the contract or for the initiation of a contract and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise specified in the other information in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.